Yesterday, I blogged about how I love Amazon Prime. I can easily shop online and get what I need within 2-3 days. When my package came in late, I was able to get an extension on my Prime membership. Check out yesterday’s blog here.
Today, I wanted to keep on the same subject of Amazon because when I went to check online on progress of my delivery, I saw this:
In a way I wasn’t shocked. When we first moved into our home, our maillady told us that she saw an open box with our information on it about two blocks down. Hubby found it and brought the torn and empty box back. Someone had stolen the goodies for my not yet born baby. Oh, how I wished we had a camera set up so I could catch the person who would be so bold as to steal from someone who had not yet lived a day outside my womb.
Fast forward to now, we have security cameras set up. And so has Amazon. In a way, I appreciate how Amazon has taken steps to secure my package arrives safely with documented proof. But I’m not sure if everyone would be excited about this. Amazon is aware of this and as shown in the screenshot above, there is a “Don’t take delivery photos” opt out button.
According to an article on May 22, 2015, from Dailymail.com, which is a UK site, people felt Amazon was invading their privacy.
20 days ago, someone posted on Reddit.com that he also received a photo delivery as proof. Another Reddit user confirmed that the Amazon app for delivery was updated 3 weeks previously to include taking a pic.
Here is Amazon’s policy on it:
About AMZL Photo on Delivery
Amazon Logistics (AMZL) may take a photo on delivery when a package is left unattended. The photo will focus on the placement of the package. This is to help customers see that their package was safely delivered and where. If a photo on delivery is captured, it may show up when you track a package from Your Orders.
Accessing a delivery photo requires signing in with your user name and password on the Amazon website. Customer Service may look at delivery photos to troubleshoot what happened to a package if you contact us or report a problem with the photo. The photos may also be audited for quality purposes.
For orders shipped to an address marked confidential, such as a Wish List or Registry address, Amazon won’t post a delivery photo on the order in order to protect the privacy of the recipient.
Remember that baby package that was stolen from our house I spoke about earlier? Amazing Amazon replaced all the items they could and the ones they could not were refunded.
What do you think? Do you also think Amazon’s photo delivery proof is a sign of good business?